Frequently asked questions

  • Online: Book through out website

    Walk-ins: Walk-in bookings available in-office M-F 9-5

  • Any street or road where the speed limit is 35 mph or less. Avoid highways, causeways, and main drags like Sunset Blvd in Ft. Lauderdale.

    We can only offer road assistance within the Ft. Lauderdale beach area. Outside of that will incur a $100 tow fee.

  • Contact WOW Concierge at 954-266-8344.

    Or email at info@flwowrentals.com

  • All scooter rentals require $200 refundable deposit. The hold will be released within 1-7 business days depending on your bank.

  • This complementary service is included in rentals for the Ft. Lauderdale beach area only.

  • Our administrative office is open M-F 9-5.

    Address: 2598 E Sunrise Blvd., #2104 (inside Galleria Mall). Regus Co-working space, 3rd floor, next to H&M directly above the food court. This location is best for walk-ins during office hours.

    We suggest calling or booking before walking in. Our reps are always out on delivery or pickup.

  • We accept

    • online payments with all types of cards excluding Amex

    • Apple Pay in person or online

    For questions regarding Zelle or Venmo please contact the Concierge.

  • Gas is included in all rentals. No need to refuel when dropping off the scooter. If you need to refuel, we ask that you refill with:

    PREMIUM or 93.

  • These scooters are designed for 1-2 adults.

  • On weekends, the office is closed. WOW accepts online bookings only during weekends, feel free to call the concierge with questions beforehand.

    WOW Concierge: (954) 266-8344

  • In order to rent you must be 18+

contact concierge (954) 266-8344